We want you to be completely satisfied with your purchase from Drive Evo. If you’re not happy with your order, please review our returns policy below:
1. Eligibility for Returns
- Products must be returned within 30 days of purchase.
- Items must be unused, in their original packaging, and in resalable condition.
- Proof of purchase, such as an order confirmation or receipt, is required.
2. Non-Returnable Items
- Customized or personalized products.
- Items marked as final sale or clearance.
3. Return Process
- Once approved, you’ll receive instructions for shipping the item back to us.
4. Refunds
- Approved refunds will be processed to your original payment method within 7-10 business days after we receive and inspect the returned item.
- Shipping fees are non-refundable.
5. Exchanges
- Exchanges are subject to product availability. Contact us for assistance.
6. Damaged or Defective Items
- If your item arrives damaged or defective, notify us within 48 hours of receipt for a replacement or refund.